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Privacy Policy

This Privacy Policy describes conditions applicable to your use of the HEROES Loans for Homes website and any services provided by HEROES Loans for Homes.

HEROES Loans for Homes is committed to complying with this Privacy Policy and all applicable state, federal, and local laws in the United States that protect your privacy. This Privacy Policy is designed to be transparent about how we collect, use, and share information. Please review this policy carefully, as your continued use of the HEROES Loans for Homes website signifies your acceptance of it. If you have questions, contact us at support@heroesloansforhomes.com.

A. Collection of Information

You acknowledge and agree that HEROES Loans for Homes may collect information from and about you when you use our website and services. This information is used to communicate with you and facilitate participation in services offered by HEROES Loans for Homes. In some cases, we may collect and use your information for additional purposes as outlined below.

Information that may be collected includes:

  1. Contact Information: This includes your name, address, phone number, email, and any other details you choose to share about yourself.

  2. Cookies, Web Beacons, and Usage Logs: We may use cookies and similar technologies to collect data about your activities on our website. This helps us improve your experience and personalize services. You can adjust your browser settings to refuse cookies.

  3. Web Usage and Analytics: HEROES Loans for Homes uses Google Analytics and similar tools to better understand how visitors interact with our website. These tools help us deliver more relevant advertising and improve our site’s functionality.

  4. Social Networks: If you connect through social media, we may access the public information you have shared on those networks.

  5. Payment Information: HEROES Loans for Homes will never attempt to collect payment information directly from you. If you work with a third-party advisor associated with HEROES Loans for Homes, any payment information collected will be handled directly by that advisor's business, not through HEROES Loans for Homes.

HEROES Loans for Homes does not charge any fees for initial communication with our advisors. Any fees related to mortgage or home purchase services will be disclosed by the advisor in advance, and you have the right to agree to or decline these fees.

B. Use of Information

In general, HEROES Loans for Homes will use your information to improve our services and communicate effectively with you. This includes:

  1. Communications: We may use your contact information to provide updates, information you have requested, or notifications about our services. To opt-out of emails, please contact support@heroesloansforhomes.com.

  2. Advertising and Customer Service: We or third-party partners may use cookies or similar tracking technologies to understand your usage and display relevant advertisements. Your email address may also be used to deliver tailored ads on platforms like Facebook. We do not share your email with these platforms directly.

C. Disclosure of Information

You acknowledge and agree that HEROES Loans for Homes may share your information in the following cases:

  1. At Your Request: If you ask us to connect you with a third party, such as a mortgage advisor or real estate agent, we will share your contact information as necessary to fulfill that request.

  2. Service Providers and Business Partners: HEROES Loans for Homes may contract with trusted partners to perform certain services on our behalf. We only share the minimum necessary information for these partners to perform their tasks, and they are bound by confidentiality agreements.

  3. Corporate Transactions: If HEROES Loans for Homes merges with or is acquired by another company, your information may be transferred as part of the transaction. Any company acquiring HEROES Loans for Homes will be required to respect this Privacy Policy.

  4. Legal Compliance: We may disclose your information in response to legal obligations, such as subpoenas or court orders, or if we believe in good faith that such action is necessary to comply with applicable laws or protect the safety of the public.

D. Your Rights and Removal of Information

If you wish to have your information removed from our system or have concerns about our data practices, please contact us at support@heroesloansforhomes.com. We will make every effort to accommodate your request, although removing some information may affect your ability to use certain features of our website or services in the future.

E. Changes to This Policy

HEROES Loans for Homes reserves the right to amend this Privacy Policy at any time, without prior notice. Any changes will be posted on this page, and we encourage you to review the policy periodically. By continuing to use our services, you agree to the updated terms of the Privacy Policy.

F. Security of Information

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. HEROES Loans for Homes uses technical and physical safeguards to protect against foreseeable breaches, but please note that no method of electronic storage or transmission is completely secure.

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